Furniture Row

Imagine That

a month ago

Employee Tyler, was great! He placed my order with payment and scheduled delivery for earliest possible date. Courteous and professional. Thank you.

Samantha Howsden

a year ago

We purchased a couch online that ended up not being comfortable. They sent us to the store in town to pick out a different one. We did. And the exchange was simple. They are going to deliver the new one and take the one that didn’t work. Also, the customer service in the store from Brian, who helped us, was amazing. He was getting no commission or any credit for the sale, but he still made sure we found the best couch. Here’s what we bought and another look at the store. They also honored a current in store sale price on the piece.

nick perry

3 months ago

Gavin was super helpful and friendly. He let me guide my own experience which is absolutely key for a comfortable buying experience. I didn’t feel like I was sold something, I felt like I purchased something.

Lori Bergantzel

2 months ago

The sales people were very nice and helpful without being pushy especially Bria she answered all my questions and went out of her way to help us. I went to another store and their sales people just looked at us didn't see if we needed any help walked right by us nothing. At Furniture Row they greeted us and asked if they could help us find anything. I will do all my furniture shopping with them!! Thank You Bria!!

Kim Moore

Edited 2 weeks ago

Tyler was very professional and efficient helping me and my sister. We were in and out in 30 minutes. Thank you!

Erik Spitz

a month ago

Bria was great to work with! She was awesome in letting us have our space to look around but was around when we had questions. She helped ensure we got the essentials for our bedroom furniture, and made the checkout process simple. Thanks Bria!

David Carnagey

2 months ago

What a great experience at Furniture Row. Gavin was very helpful in helping us choose our furniture. He went far and beyond explaining the woodwork, the structure and the quality of their furniture. What a great employee you have here. All of the employees made us feel welcome. If we had a bigger house, I would furnish it in its entirety with Furniture Row quality Furniture.

Lori Nelson

2 weeks ago

We had a great experience at Furniture Row in Lincoln. Our salesman, Gavin, was very friendly & very knowledgeable of the inventory of the store. He gave us his opinion when we asked & he gave us space to look on our own. We appreciated the way we treated us.

Marian Borgmann Ingwersen

Edited 2 months ago

I had looked everywhere and for a long time for the couch I had in mind. When I walked into Furniture Row, Gavin jumped right up to help me. I described what I wanted and he showed me a few options. I then saw a chair that was the color and form I wanted, he found the option for a sofa and ottoman. Ordering was easy and the furniture came in on time. Gavin kept me appraised of timelines. The young man in the loading area was efficient and the young woman who carried up the ottoman was very friendly and accommodating. Overall, very positive experience. Thank you.

Regine Cline

a month ago

I recently moved from California to Nebraska. My husband and I shopped at multiple furniture stores, but Furniture Row provided the best service and furniture. Huge shout out to Brea or Bria, sorry if I spelled your name wrong! She helped us every step of the way. From the moment we walked in, she made sure we got what we needed and answered all of our questions.